Privacy Policy
Last updated: 30 July 2026
Fosse Surveying Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or use our services.
1. Who we are
Fosse Surveying Limited is a surveying and engineering consultancy registered in England and Wales.
Company number: 11337519
Registered office:
Unit 2, Bradley Court
Maple Road
Castle Donington
Derbyshire
DE74 2UT
Website: https://fossesurveying.co.uk
Email: mail@fossesurveying.co.uk
For the purposes of UK data protection legislation, Fosse Surveying Limited is the data controller responsible for your personal information.
2. Personal information we collect
Depending on how you interact with us, we may collect and process information including:
- Your name
- Company or organisation name
- Email address
- Telephone number
- Postal or project address
- Information you provide when making an enquiry
- Details about your project or surveying requirements
- Information contained in correspondence with us
- Website usage and technical information, including IP address, browser type, operating system, device information, pages viewed and referring websites
- Information collected through cookies and similar technologies, where applicable
We only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.
3. How we collect your information
We may collect personal information when you:
- Submit an enquiry through our website
- Contact us by email or telephone
- Request information about our surveying services
- Submit information through our website forms
- Accept cookies through our cookie preferences
- Engage with our website or online services
Information submitted through our website is transmitted securely using SSL/TLS encryption.
We may also receive information from third parties where this is necessary to provide our services or manage a project.
4. How we use your personal information
We may use your personal information to:
- Respond to enquiries and requests
- Prepare quotations and proposals
- Deliver surveying and related services
- Manage projects and client relationships
- Arrange site visits and appointments
- Process invoices and payments
- Maintain business and project records
- Improve our website, services and customer experience
- Maintain the security and functionality of our website
- Comply with legal, regulatory and professional obligations
- Establish, exercise or defend legal claims where necessary
Where you have requested marketing communications from us, we may occasionally send updates about our services, case studies or industry insights. You can unsubscribe from these communications at any time.
We will not use your personal information for purposes that are incompatible with those explained in this Privacy Policy unless permitted or required by law.
5. Our lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
- Contract – where processing is necessary to provide services you have requested or to take steps before entering into a contract.
- Legitimate interests – where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.
- Legal obligation – where we need to comply with legal or regulatory requirements.
- Consent – where you have given permission for us to process your information for a specific purpose, such as analytics or marketing communications.
Where we rely on consent, you can withdraw it at any time.
6. Sharing your personal information
We may share personal information where necessary to operate our business, provide our services or comply with legal obligations.
This may include:
- Professional advisers and consultants
- Contractors and specialist service providers involved in a project
- IT providers, website hosting providers and technical support services
- Professional or regulatory bodies where required
- Legal or financial advisers
- Government bodies, regulators or law enforcement agencies where legally required
We only share personal information where there is an appropriate lawful basis for doing so.
We never sell your personal information.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods depend on:
- The nature of our relationship with you
- Ongoing project requirements
- Legal, accounting and regulatory obligations
- Professional indemnity and contractual requirements
- The need to establish, exercise or defend legal claims
When personal information is no longer required, we securely delete or anonymise it where appropriate.
8. Cookies and website analytics
Our website uses cookies and similar technologies to support the operation of the website and improve your browsing experience.
These may include:
- Essential cookies required for the website to function correctly.
- Functional cookies that remember your preferences.
- Analytics cookies that help us understand how visitors use our website.
We use Google Analytics 4 (GA4) to help us understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the website, browser and device information, approximate location and website interactions. This information helps us improve our website and services.
Google Analytics cookies are only placed where you have provided consent through our cookie banner, unless they are configured in a way that does not require consent under applicable law.
You can change or withdraw your cookie preferences at any time using the cookie settings available on our website.
For further information about the cookies we use, please refer to our Cookie Policy.
9. Third-party websites and embedded content
Our website may contain links to third-party websites, including social media platforms.
If you follow a third-party link, that organisation may collect and process your information in accordance with its own privacy policy. We are not responsible for the privacy practices or content of third-party websites.
Where embedded content is used, the relevant third party may process information about your interaction with that content.
10. Data security
We take appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, disclosure, alteration or destruction.
These measures include secure hosting, restricted access to personal information, encrypted data transmission where appropriate and regular security monitoring.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. International transfers
Some of our trusted service providers, including Google Analytics, may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we ensure appropriate safeguards are in place, including the UK International Data Transfer Agreement (IDTA), the UK Addendum to the EU Standard Contractual Clauses, or other lawful transfer mechanisms recognised under UK data protection law.
12. Your data protection rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request erasure of your personal information
- Request restriction of processing
- Object to certain processing activities
- Request transfer of your personal information where applicable
- Withdraw consent where processing relies on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
These rights are subject to certain legal conditions and exemptions.
13. How to exercise your rights
If you wish to exercise your rights or have any questions about how we process your personal information, please contact us:
Email: mail@fossesurveying.co.uk
We may ask you to verify your identity before responding.
We aim to respond to valid requests within one month, as required by UK data protection legislation.
14. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so we can investigate and resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.
Further information can be found at https://ico.org.uk.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or website functionality.
The latest version will always be published on this page with the date of the most recent update shown at the top.
15. Contact us
If you have any questions about this Privacy Policy or how Fosse Surveying Limited handles personal information, please contact us:
Fosse Surveying Limited
Unit 2, Bradley Court
Maple Road
Castle Donington
Derbyshire
DE74 2UT
England
Company number: 11337519
Email: mail@fossesurveying.co.uk
Website: https://fossesurveying.co.uk